A Columbus, GA, Social Security Office Walk-through


If you’re living in Columbus, you can complete a wide array of benefits tasks online when it comes to your Social Security, but for some tasks, you’ll need to visit the Columbus Social Security office.

For those not accustomed to visiting government facilities, it can be intimidating to navigate the Columbus Social Security office for the first time, but it doesn’t have to be. Fortified with the right information, you can prepare yourself for your visit and rest assured that you’ll be able to make the most of your time. We’ve put together some basic tips regarding the Columbus Social Security office to help you get started on your journey. At Affleck & Gordon, we’re determined to be much more than just a law firm. We’re ready to be your partner in filing your claim, handling potential denials, and representing you if your case needs to go to a hearing. You don’t have to navigate the Columbus Social Security office alone. We’re here to help.

The hours for the office are 9:00am-4:00pm Monday through Friday, except for Wednesday, when they are open 9:00am-12:00pm. The office is closed Saturday and Sunday. The office is also closed on all National Holidays. For additional online information about the Columbus Social Security office, visit the regional page.

About the Columbus Office:

The Atlanta Region includes Columbus, Georgia. There are over 243 Social Security offices throughout the Atlanta Region who provide in-person or telephone service to clients. In addition to the brick-and-mortar facilities, the national telephone service sites (three are located in this region) handle over 57 million calls per year. For traditional mailing purposes, the mailing address for the Columbus Social Security office is: 7263 N Lake Dr, Columbus, Georgia, 31909.

Where Do I Start?

1. Make An Appointment.

There is no system to reserve spots online, and if you show up without an appointment, you will likely have a long wait. Call (800) 772-1213 between 7:00am and 7:00pm, or to use a telecommunications device for the deaf (TDD), call (800) 325-0778. Plan ahead for your visit, especially since office hours are limited. Save yourself the frustration of attempting a walk-in appointment at a time when the office isn’t open. Once your appointment is secured, make sure you have the proper documents for your visit. Although you can walk in without an appointment, your wait could be significantly longer. If you have no choice, arrive early to avoid a long line.

What Do I need to Bring?

  1. Social Security card (or a record of your number)
  2. Original birth certificate or other proof of birth (You may also submit a Copy of your birth certificate certified by the issuing agency.)
  3. Proof of U.S. citizenship or lawful alien status if you were not born in the U.S. (more info)
  4. Acopy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you participated in military service before 1968
  5. A copy of your W-2 form(s) and/or self-employment tax return for last year.
2. Give Yourself Plenty of Time

When you make your appointment, plan ahead to have all the items you need to support your claim. If you don’t have all the information you need, the office may not be able to assist you with your claim. There is ample parking at the Lake Drive location, and a public transportation stop in front of the building. The building is clearly marked.

location7263 N Lake Dr, Columbus, Georgia, 31909
  • Parking for both handicap spots and regular spots are plentiful in the parking lot in front of the building.
  • Security guards will instruct you where to go.
  • Check in at the kiosk, where you will be given a number.
  • Listen for your number--you don’t want to miss your appointment while waiting.
  • The numbers are displayed on a screen in addition to being called aloud.
  • If your wait is longer than 30 minutes, check with the kiosk. You may have missed hearing your number.





3. Meet with a Representative

Meet with a RepresentativeOnce your number is called, you will have the opportunity to meet with a representative who will attend to your business. Explain your case and make sure you bring all pertinent documents. The representatives are skilled at quickly processing claims, and will expect you to know the details of your claim and have your proper documents. The Columbus Social Security offices can take care of the following issues:

  1. Retirement
  2. Disability Benefits
  3. Medicare
  4. Survivor benefits
  5. Supplemental Security Insurance
  6. Name Changes
  7. Replacement Social Security Cards

As with any other government office, there is the potential for a wait, but it shouldn’t be unreasonably long. Make your trip more pleasant by having all of your documents with you and in order. Be prepared to discuss the issue regarding your claim. Representatives are trained to handle your problem professionally and promptly. If you don’t understand a request or directive from your representative, ask for clarification. With more complicated issues, sometimes a representative may not be able to resolve your problem. If that’s to happen to you, please contact us for a case evaluation. It’s free, and our goal is to resolve your issue or denial as quickly as possible.

We know that visiting the Columbus Social Security office can be an intimidating experience, and we’re here to help. If for some reason your claims are denied or you are unsure of your rights, please contact us directly. Our goal is to help you navigate the sometimes difficult and confusing task of you Social Security claim. It’s what we do best.

If your Supplemental Security Income claim has been denied, or you’re thinking about filing and don’t know where to start, Affleck and Gordon can help. We’ve been helping people in Georgia just like you for over 40 years. Sign up for a free case evaluation here, or call us (404) 373-1649.




Subscribe For Resource Updates